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Effective Date: September 1, 2025
Company Name: TheTrusty
Country of Operation: Netherlands

1. Introduction

At TheTrusty, your privacy is our top priority. We are committed to protecting your personal data, ensuring transparency in how we collect, use, and store your information. This Privacy Policy explains your rights under the General Data Protection Regulation (GDPR) and how we safeguard your data.

By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.

2. Data We Collect

When you register, create a profile, or use our services, we may collect the following categories of information:

Personal Identification Data

  • Full name, date of birth, gender, nationality, place of birth.

  • Contact information (email, phone number).

  • Identity verification documents.

Profile Information

  • Education, profession, marital status, religion, physical attributes (height, weight, etc.), personality traits.

  • Hobbies, interests, and partner preferences.

Sensitive Data (optional)

  • Health information (illnesses, genetic conditions, smoking, alcohol habits).

  • Religious or denominational affiliation (if you choose to provide it).

Technical Data

  • IP address, browser type, operating system.

  • Device identifiers, cookies, and usage statistics.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To create and manage your account.

  • To match you with potential partners.

  • To verify information where possible.

  • To communicate with you (notifications, support).

  • To improve and secure our platform.

  • To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent – you provide consent when creating an account.

  • Legitimate Interest – to improve our platform and ensure user safety.

  • Legal Obligation – to comply with Dutch and EU laws.

5. Data Retention

  • Your personal data is stored for a maximum of 1 year from your last activity, unless you request earlier deletion.

  • After this period, your data will be securely deleted or anonymized.

6. Data Sharing and Disclosure

We respect your privacy and will never sell your data. We may share your data only in these circumstances:

  • With potential partners you are matched with.

  • With third-party service providers (hosting, IT, verification services).

  • If required by Dutch or EU law enforcement.

7. Your Rights Under GDPR

As a user in the EU, you have the following rights:

  • Right of Access – request a copy of your data.

  • Right to Rectification – correct inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”) – request deletion of your data.

  • Right to Restrict Processing – limit how we use your data.

  • Right to Data Portability – request transfer of your data to another service.

  • Right to Object – object to processing for certain purposes.

  • Right to Withdraw Consent – withdraw at any time.

Requests can be made by contacting: [email protected]

8. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information.

  • Secure servers located in the EU.

  • Restricted access for authorized personnel only.

9. Cookies Policy

We use cookies and similar technologies to:

  • Remember login sessions.

  • Improve website performance.

  • Analyze usage patterns.

You may disable cookies in your browser settings, but some features may not work properly.

10. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies.

11. International Data Transfers

We primarily store your data in the Netherlands. If data is transferred outside the EU, we ensure adequate protection under GDPR standards.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. The updated version will always be available on our website.

13. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact:

TheTrusty – Privacy Office
📧 Email: [email protected]
📍 Address: Den Haag, Netherlands